Business Correspondence Class

Monday, April 10, 2006

Jei & Bill Assignment 3

Dear Mr. Sprite,

I am executive assistant to Paul Revere, who is the President of Freedom Holdings.
Unfortunately, he doesn't have enough time to send his itinerary for you, so I am writing to let you check his itinerary.
Mr. Revere look forward to meeting you with Terriaki Incorporated in Tokyo on Monday.
However, Mr. Revere doesn't have any time on Monday, but please do not worry about that. He is going to stay for 3 days from Monday to Wednesday, so you can choose on Tuesday or Wdnesday, when you available.
Futher to our letter, please check the following attachment.
Attachment has specific details of the his itinerary.

Best regards.

Jei & Bill
______________
Dear Mr. Sprite,

I am executive assistant to Paul Revere, who is the President of Freedom Holdings (WE CAN ASSUME MR. SPRITE KNOWS THIS). Unfortunately, he doesn't have enough time to send his itinerary for you, so I am writing to let you check his itinerary. COMPREHENSION INCORRECT (BETTER: I've been instructed to send you your itinerary)

Mr. Revere look (is looking) forward to meeting you with Terriaki Incorporated in Tokyo on Monday. However, Mr. Revere doesn't have any time on Monday, but please (. Please do not worry about that. He is going to stay for 3 days from Monday to Wednesday, so you can choose on Tuesday or Wdnesday, when you available.

Futher to our letter, please check the following attachment. (The) Attachment has (the) specific details of the his itinerary.

Best regards.

Jei & Bill

Jonathon's Notes: While your writing is fairly clear, it suffers because you did not understand the assignment. Mr. Revere is not going to Tokyo. You are not supposed to be sending his itinerary. Mr. Revere asked you to send Mr. Sprite the itinerary for Mr. Sprite's Tokyo trip. Good use of the target language, though - it works well in your new context.

Assignment#3 Isaac&Rocio

Dear Sam Sprite,

I am sending this email for Paul Revere, the President of Freedom Holdings, to let you know your itinerary, which is for meeting with Terriaki Incorporated in Tokyo on Monday.

Please find the attached the following:

- a suggested itinerary for your visit
- details of hotel arragements

If you would like to make any changes to the agenda, please let me know. I will then arrange a time for each item.

Best Regards,

Isaac&Rocio



----------------------------------------------------------------

----------------------------------------------------------------
- Wednesday
* Departure 7:00 a.m. Flight NW1706, Northwest Airlines
* Arriving 20:00 p.m. Tokyo

- Thursday
* Studying Japanese culture

- Friday
* Casual meeting with other contacts to follow up

- Saturday, Sunday
* Make strategy and send a pre-report

- Monday
* Meeting with Terriaki Incorporated

- Tuesday
* Departure
---------------------------------------------
Dear Sam Sprite,

I am sending this email for Paul Revere, the President of Freedom Holdings (SAM PROBABLY KNOWS PAUL'S TITLE ALREADY), to let you know your itinerary, which is for meeting with Terriaki Incorporated in Tokyo on Monday. (EXCELLENT!)

Please find the attached the following:
- a suggested itinerary for your visit
- details of hotel arragements

If you would like to make any changes to the agenda, please let me know. I will then arrange a (new) time for each item (you need modified).

Best Regards, Isaac&Rocio

SUPER AWESOME SO FAR... LET'S SEE WHAT ELSE YOU WROTE

---------------------------------------------------------------- ----------------------------------------------------------------
- Wednesday
* Departure 7:00 a.m. Flight NW1706, Northwest Airlines
* Arriving 20:00 p.m. Tokyo
- Thursday
* Studying Japanese culture
- Friday
* Casual meeting with other contacts to follow up
- Saturday, Sunday
* Make strategy and send a pre-report
- Monday
* Meeting with Terriaki Incorporated
- Tuesday
* Departure ---------------------------------------------

Jonathon's Note: YOU STUDENTS ROCK! THIS IS THE BEST LETTER EVER! WALK PROUD!

Han and Sato

Dear Mr Sprite

I am writting to confirm the arrangements for your itinerary for meeting.
Regarding the schedule for your meetings in Tokyo , I attached the following in text format.

Please find attached the following:

you should stay a few extra days to follow up with any other contacts you have.

meeting with Terriaki Incorporated in Tokyo on Monday.

Best regards,

Han and Sato

Mr.Sprite`s itinerary. text.

Han and Sato Assignment 3

Dear Mr Sprite

I am writting to confirm the arrangements for your itinerary for meeting.
Regarding the schedule for your meetings in Tokyo , I attached the following in text format.

Please find attached the following:

you should stay a few extra days to follow up with any other contacts you have.

meeting with Terriaki Incorporated in Tokyo on Monday.

Best regards,

Han and Sato

Mr.Sprite`s itinerary. text.
__________________

Dear Mr Sprite (COMMA AFTER NAME)

I am writting (writing) to confirm the arrangements for your itinerary for meeting. Regarding the schedule for your meetings in Tokyo , I attached the following in text format (SORRY GUYS, MAYBE I WASN'T CLEAR. I WANTED YOU TO ACTUALLY WRITE OUT THE ITINERARY. Oh, well).

Please find attached the following:

You should stay a few extra days to follow up with any other contacts you have. (PUT THIS SENTENCE BEFORE THE PREVIOUS ONE)

meeting with Terriaki Incorporated in Tokyo on Monday (?).

Best regards,

Han and Sato

Mr.Sprite`s itinerary. text.

Jonathon's Tip: The assignment was fairly clear, but seemed a little bit incomplete. It was missing the actual itinerary and doesn't really use much of the target language from this unit. Please don't be shy about asking for assistance either during writing assignments or speaking practice. I'm here to help! Anyway, have a look at Isaac and Rocio's assignment for an example of what I was looking for. Good luck with your future writing practice!

Assignment #3: Cristiane

Mr. Sam Sprite,


I am writting to foward your itinerary for meeting with Terriaki Incorporated in Tokyo on Monday and possibly to arrived in Japan before the meeting.

Please find your itinerary:

1- Travel 10 april
2- Flight to Japan 10pm
3- Arrive in hotel
4- a suggest agenda for your visit
5- details of hotel arragements.

If you would like to make any changes to the agenda, please let me know. I will then arrange a time for each item.

Regards,

Cristiane

_____________

Mr. Sam Sprite,

I am writting (writing) to foward your itinerary for meeting with Terriaki Incorporated in Tokyo on Monday and possibly to arrived in Japan before the meeting. (EXCELLENT!)

Please find your itinerary (below):

1- Travel 10 april
2- Flight to Japan 10pm
3- Arrive in hotel
4- a suggest agenda for your visit
5- details of hotel arragements.
(I WAS EXPECTING A MORE DETAILED SUMMARY OF THE ITINERARY HERE. Oh, well)

If you would like to make any changes to the agenda, please let me know. I will then arrange a time for each item (reschedule that part for you).

Regards,

Cristiane

Jonathon's Notes: A big improvement over your previous efforts. The message is clear overall and uses the target language well. I'm very pleased.

Masa and Joo (Assignment #3)

Dear Mr. Sam (Sprite) (WRITE EITHER Mr. Sprite/Sam,)

I am writing to confirm the arrangements for your meeting.

Your basic itinerary is (consists of) traveling (to) Japan and Meeting (with our contacts).
As discussed (with Paul), I will send your itinerary including attachments. Please check the following attachments:

* a suggested agenda for your trip (April 3 ~ April 17)
* a meeting with Terriaki Incorporated (April 19, 20)
* details of hotel arrangements (April 2 ~ April 21)

If you would like to make any changes to the itinerary, please let me know.

Best regards,

Paul Revere (? Write your name - Sam knows this isn't going to be from Paul)

Jonathon's Note: You've done an excellent job overall! I'm very pleased with your use of the target language. Just fix the minor little errors I've noted.)

April & Athle

Dear Mr. Sprite,

I am the executive assistant to Paul Revere, the President of Freedom Holdings,
an investment company in Chicago.
I am writing to confirm the arrangment for you travel itinerary.
Paul doesn't have time to make the arrangements, so I'll have to do it for Sam
Could you please send me the information about Paul Revere??
He will go to Japan on April 30. And he will come back to USA after one week.
We look forword to seeing to you at Terriaki Incorporated in Tokyo on Monday.

Best wishes,
______________

Dear Mr. Sprite,

I am the executive assistant to Paul Revere, the President of Freedom Holdings, an investment company in Chicago (Sam likely knows who this is, so you don't need to include that information).

I am writing to confirm the arrangments for you travel itinerary. Paul doesn't have time to make the arrangements, so I'll have to do it for Sam (be sending them).

Could you please send me the information about Paul Revere?? He (You) will go (be going) to Japan on April 30 (for your meeting with Terriaki Incorporated on Monday). And he will come (and are coming) back to (the) USA after one week. We look forword to seeing to you at Terriaki Incorporated in Tokyo on Monday. (Have a great trip. We look forward to seeing you when you get back)

Best wishes,

April & Athle

Jonathon's Notes: Although your writing is fairly clear, you'll surely notice a lot of editing changes. These are not the result of grammar problems; instead, it seems you've slightly misunderstood the assignment. You don't seem entirely sure of who you are sending the email to or why. Your use of the target language is actually okay, but it is important for you to fully understand the assignment before you begin writing next time. Don't be shy - if you're not sure, just ask me! Good luck.

Assignment #3: Getting Organized

You are the executive assistant to Paul Revere, the President of Freedom Holdings, an investment company in Chicago. Paul has assigned you to arrange and send over a copy of the itinerary for Sam Sprite, the new marketing manager for Freedom Holdings. Paul doesn't have time to make the arrangements, so you'll have to do it for Sam (who is a new employee with the company).

Send over his itinerary for meeting with Terriaki Incorporated in Tokyo on Monday. You can include an atachment with the information but you should also send the information in text format.

Be creative with Sam's itinerary. Allow him ample time to get to Japan before the meeting. He should stay a few extra days to follow up with any other contacts he has.

Good luck!

Thursday, April 06, 2006

assignment 2 Isaac & Rocio

Dear Rosa Jackson,

After receiving your last e-mail, unfourtanely, my own computer was down, and I couldn't open the attached files. Would it be possible to send the JPEGs and the pdf files again?

Please, accept my apologies. I look forward to receiving your e-mail soon.

Thanks a lot.

-------------------------------------------------
Dear Rosa Jackson,

Thank you for your request. I am responsible for your trouble until it is properly solved.

I am awfully sorry to tell you that I could not open the attachments because my own computer was down on Friday. Would it be possible to send me the attached files again? I believe the files included some JPEGs and a PDF file. As soon as I receive your email again, I will deal with the problem in no time.

Best regards,

------------------------------------------------
Dear Rosa Jackson,

After receiving your last e-mail, unfourtanely (unfortunately), (I discovered) my own computer was down, and I couldn't open the attached files.

Would it be possible to send the JPEGs and the pdf files again? Please, accept my apologies. I look forward to receiving your e-mail soon.

Thanks a lot.

(Name)
-------------------------------------------------
Dear Rosa Jackson,

Thank you for your request. I am responsible for your trouble until it is properly solved. (Awkward - just explain the problem) I am awfully sorry to tell you that I could not open the attachments because my own computer was down on Friday.

Would it be possible to send me the attached files again? I believe the files included some JPEGs and a PDF file.

As soon as I receive your email again, I will deal with the problem in no time. Best regards,

(Name)
------------------------------------------------

Jonathon's Tips:

1. Well done! The message included all the important information and you've used the target language nicely. Just check the little errors.

assignment 2 April &Ai

Dear Rosa Jackson,

My computer system crashed on Friday and the problem wasn't discovered until Monday.
Unfortunately, it seems that your information has been lost due to file corruption.
so could you please send me the attachments so which included some JPEGs and a PDF file to illustrate your problem.
________________

Dear Rosa Jackson,

My computer system crashed on Friday and the problem wasn't discovered until Monday (A good sentence, but put this after the next one - explain the problem first, then the cause). Unfortunately, it seems that your information has been lost due to file corruption. so (Don't use a conjunction at the beginning of the sentence) could (Could) you please send me the attachments so which included some JPEGs and a PDF file to illustrate your problem (end the sentence after "file").

Jonathon's Note: Pretty good! You got the main idea across very well. Just remember, try to be concise (the last sentence is an example of this).

Bill& Jei assignment #2

Dear Madame,

I am so sorry about our Computer problems. Thank you for your email request for problems.
I have gotten your email, but I couldn't confirm your attachment in the email. I think the files might be corruted.
I would be so grateful, if you could send it again in a different form.

Many thank,

Bill

______________

Dear Madame (Ms. Rosa Parks),

I am so sorry about our Computer problems (what computer problems? Tell her like this: I'm afraid that we had a little computer problem at our end. PUT THIS SENTENCE AFTER THE NEXT SENTENCE). Thank you for your email request for problems (service). I have gotten your email, but I couldn't confirm (open) your attachment in the email. I think the files might be corruted. I would be so grateful, (NO COMMA NECESSARY) if you could send it again in a different form.

Many thank,

Bill

Jonathon's Tips: Overall, pretty good. But you should thank the client for the request first, and then indicate the problem on your end. That's about it. Good luck on assignment #3.

Carolina and Cris assignment 2

Dear Rosa Jackson,


Thank you for your e-mail dated March8. Unfortunately, we had some problems in our system.

I would be grateful if you could send me the attatchment and your information again.


Thank you so much.


Carolina Cauduro and Cristiane

Jonathon's note: Good job! Your message is about as concise as it can be, yet you've gotten the main idea across. The only thing I might add is a sentence like "We are so sorry for the inconvenience." That's all.

Han,Sato and Sun

Dear, Rosa Jackson

Thank you for your email. I am writing requesting you re-send your information. Unfortunately, I am afraid that one of the clients information has been lost due to file corruption. That is why I cannot read any of the attachments in your previous email request for service. I would be so grateful if you could send me the infomation including attachiment after Monday.

Sincerely,

Han, Sato and Sun
_________

Dear, (WHY DO YOU USE A COMMA HERE? PUT IT AFTER Jackson) Rosa Jackson

Thank you for your email. I am writing requesting you re-send your information.

Unfortunately, I am afraid that one of the clients information (your information) has been lost due to file corruption. That is why (As such,) I cannot read any of the attachments in your previous email request for service. I would be so grateful if you could send me the infomation (again, including the attachment), including attachiment after Monday (WHY AFTER MONDAY? IT IS MONDAY).

Sincerely, Han, Sato and Sun

Jonathon's Tips: The message overall is fairly clear, yet you have a tendency to copy the information straight out of the assignment without altering the wording - which makes your sentences awkward. Read the assignment carefully and then create the message in your own way. Good luck!








Masa and Joo (Assignment2)

Dear Rosa Jackson

Thank you for your information. Unfortunately, I cannot read your email or attachment because we experienced a computer problem. Would it be possible to send me your information including attachment again?

Many thanks,

Masa and Joo.

Jonathon's Note: I already corrected this in class, so you won't see any changes here. Still, you might want to add a sentence like "Sorry for the inconvenience."

Assignment #2: Sharing Information

You are the Customer Service representative for a small company, Computer Nerds Inc. Your company provides clients with computer technicians to deal with any computer-related problem, big or small.

Your own computer system crashed on Friday and the problem wasn't discovered until Monday.

Unfortunately, it seems that one client's information has been lost due to file corruption. You cannot read any of the attachments in her previous email request for service, which included some JPEGs and a PDF file to illustrate her problem. Also, part of the text in the email message itself has been corrupted and is unreadable. As a result, you cannot fulfill her request for service. It's an embarrassing problem, given the nature of your business.

Contact the client, Rosa Jackson, by email. Briefly explain the reason why you are contacting her. Then, ask her to re-send her information, including the attachment.

Remember to use the target language. Good luck!

Wednesday, April 05, 2006

Joo and Cris

Dear Sally Albright,

I am sending your itinerary. Could you check If your itinerary is correct, please.
I wonder if you have right brochures and I wanna give you some information to check laptop computer. I am pleased to attachments include: a sales report for the last business quarter, a spreadsheet of clients she should try to meet, a forecast of future sales and the new specifications for minimal requirements for use of your software.

Best regards,

Joo and Cris
______________

Dear Sally Albright (no last name required - she's your business partner),

INCORRECT - Check the assignment
(I don't have your itinerary. Would it be possible for you to email it to me so I know when you're getting back? CORRECTED)

I
(was also) wondering if you have the right brochures. One more thing - I want to give you some information to check on your laptop computer. INCORRECT (The) attachments include: a sales report for the last business quarter, a spreadsheet of clients she (you) should try to meet, a forecast of future sales and the new specifications for minimal requirements for use of your (our) software.

Best regards,

Joo and Cris

Tips from Jonathon: Your use of phrases is not too bad, but just make sure that you fully understand the assignment before you start writing. As a result of that error in comprehension, you made a few mistakes when you were giving the reason for your email and also in your use of pronouns. I'm sure you'll be more careful next time. Good luck!

Carolina and Sato

Dear Sally Albright


We know that you are gonig to Las Vegas in the conferece and we think you do not have some information, but we are send by email in attachment a sales report for the last business quarter, a spreadsheet of clients ,you should try to meet, a forecast of future sales and the new specifications for minimal requirements for use of your software.
And also we would like to know if you took the right broucher and the specific day you will return to the office.

Good luck in the conferece.


Sincerely, Carolina Cauduro and Sato Morikawa
__________________

Dear Sally, Albright (She is your business partner, so you don't need her last name. Also, you need a comma after the name).


We know that you are gonig (going) to Las Vegas in the conferece (conference) and we think you do not have some information, but we are send by email in attachment (sending an email attachment that includes) a sales report for the last business quarter, a spreadsheet of clients you should try to meet, a forecast of future sales and the new specifications for minimal requirements for use of your (our) software.
And also we would like to know if you took the right broucher (brochure) and the specific day you will return to the office (this is an important question - it should be closer to the top of the email, not included after the bit about the brochure.

Good luck in the conferece (conference).

Sincerely, Carolina Cauduro and Sato Morikawa

Jonathon's Tips:
1. Spelling is important in business correspondence. You are allowed to check your dictionaries.
2. Try not to include too many ideas in each sentence. Break them up so that each sentence expresses one main idea, with up to two supporting ideas.

Good job!

Tuesday, April 04, 2006

Jei & Bill with SUPER late computer

Dear Sally Albright,

We are going to take part in technology convention in Las Vegas. As I am not sure when you will get back to your office, so I would be grateful if you could send me the copy of your itinerary. Actually, we sent you the brochure about coming this conference, but we didn't receive your reply, even though you would have sent us due on April 7th.
If you have sent us the reply aleady, we might miss tthe reply.
Could you please send me your reply again?

Best regards,

______________

Dear Sally Albright,(She is your business partner, so you don't need her last name)

We are going to take part in a technology convention in Las Vegas (Why are you mentioning this? She's going, so she already knows). As I am not sure when you will get back to your office, so I would be grateful if you could send me the (a) copy of your itinerary. Actually, we sent you the (new) brochure about coming this (for the) conference , but we didn't (haven't) received your reply yet, even though you would (should) have sent us due on (something by) April 7th.
If you have sent us the reply aleady, we might (have) missed tthe reply (it).
(If you did it already, could) Could you please send me your reply again?

Best regards,

Jonathon's message:
1. Dudes! I'm really sorry you got stuck with that lousy computer. I'm sure you would have finished the assignment much more comprehensively if you had been given one that worked.
2. You've got the right idea for the assignment, but most of your difficulties are simply grammar mistakes. Good use of the target language, though. Thanks.

A message to my students - from Jonathon

Dear Business Correspondence students,

You guys are awesome! Keep up the good work in the classroom. Don't be shy!

With regard to your first assignment, please have a look at how other students write. We learn from example and at your level, you should have an instinct for which examples are good and which ones are not so good. You can get lots of good information from me and from the textbook, but you also have the opportunity to learn from eachother.

Throughout this week, continue to look at eachother's assignments on this blog for inspiration. That is not cheating - it is one way for you to improve. If another student is making mistakes in their assignments, give them some advice about how to correct those mistakes. If someone is a good writer, tell them! Positive feedback helps you understand what you are doing right and keeps you motivated.

Anyway, keep up the good work. I will give you some time now to complete your first assignment. This evening, I will check them. Good luck.

Your teacher,
Jonathon
writeimagebc@yahoo.com

Joon and Rocio

Dear Sally

I know, you are going to Las Vegas to attend the convention. Please let me know your itinerary, and tell when you are coming back to the office.

Please, take with you the right brochures

FIRST DAY, INCOMPLETE BECAUSE JOON WAS AWAY ON WEDNESDAY

APRIL & Tsutomu

DEAR Sally Albright
I am writing a brief message to you to check your itinerary.
I do not exactly konw when you will be getting back to the office.
In addition, could tell me if you are taking the right brochures.
Also, I'd like to give your some information to check on your laptop computer
before the conference.
Could you give me attachments that include a sales report for the last business quarter, a spreadsheet of clients you should try to meet, a forecast of future sales and the new specifications for minimal requirements for use of your software.

I look forward to hearing from you.
best sincerly.
_______________________________________

DEAR (Dear) Sally Albright
I am writing a brief message to you to check your itinerary.
I do not exactly konw (know) when you will be getting back to the office.
In addition, could you tell me if you are taking the right brochures?
Also, I'd like to give your (you) some information (for you) to check on your laptop computer
before the conference.
Could you give me (I'm sending some) attachments that include a sales report for the last business quarter, a spreadsheet of clients you should try to meet, a forecast of future sales and the new specifications for minimal requirements for use of your software. (Could you check them to make sure you have all the information you need?)

I look forward to hearing from you.

best sincerly. (Best wishes,/Sincerely,)

April/Tsutomu

Jonathon's Tips:
1. Opening line should include name followed by a comma, with no last name since she's your business partner.
2. Your use of the target language is not too bad, but your grammar errors make the phrases look a little akward. Live and learn.
3. Good use of formal writing, with no contractions!
4. Overall, pretty good. Just make sure those mistakes don't happen again next time. Good luck!

Han, Isaac

Dear Sally Albright,

I am writing with regard to when you get back to the office and whether you have the right brochures.

Please find attached files. They will include a sales report for the last business quarter, a spreadsheet of clients she should try to meet, a forecast of future sales and the new specifications for minimal requirements for use of your software. This information would be useful if you check them before the conference.

Best regards,

Han, Isaac
_____________

Dear Sally Albright,

I am writing with regard to when you get back to the office and whether you have the right brochures. (AWKWARD)
(TRY SOMETHING LIKE THIS:) I am writing with regard to your itinerary. When will you be getting back? Also, I'm not certain if you have the right brochures. Would it be possible for you to check before you leave? (IT'S LONGER, BUT IT'S A LITTLE MORE EFFECTIVE, SINCE THE ITINERARY AND BROCHURES ISSUES ARE NOT ACTUALLY RELATED)


Please find (the) attached files. They will include a sales report for the last business quarter, a spreadsheet of clients she (you) should try to meet, a forecast of future sales and the new specifications for minimal requirements for use of your (our) software. This information would be useful if you (have a chance to) check them (it) before the conference.

Best regards,

Han, Isaac

Jonathon's Tips:
Good use of the target language overall. Actually, it's pretty well-written, with a few minor errors in grammar or pronoun use. Just make sure you don't include quite-different issues in the same sentence, as it may result in awkward language. Good job!

sun, masa, rocio

Dear Albright.

I am witing regarding your itinerary, I want to know when you are getting back to office. In addition, I am writing to comfirm whether you are taking the right brochures for the conference. please check some attached information before the conference. It contains many reports for the sales business and the Quoters of client's spreadsheet.
I look forward to hearing your reponse.
Thank you for your consideration.
sun, masa,rocio.
_________________

Dear Albright. (Sally,) Just use her first name followed by a comma, since she is your partner.

I am witing regarding your itinerary,(Use a period, not a comma, here. You have two separate sentences) I want to know when you are getting back to office.

NEW PARAGRAPH In addition, I am writing to comfirm whether you are taking the right brochures for the conference. (If it is possible, please come by the office before you leave to pick them up).

NEW PARAGRAPH (Finally,) p
lease (Please) check some (the) attached information before the conference. It contains many reports for the sales business and the Quoters of client's spreadsheet. (AWKWARD - TRY SOMETHING LIKE THIS: They contain some sales and client information and some technical information.)

I look forward to hearing your reponse.
Thank you for your consideration (Use this with an unknown person you are contacting for the first time).

sun, masa,rocio.

Jonathon's Tips:
1. I know you can see alot of corrections, but overall, your message is actually pretty good. Just fix some basic punctuation and paragraph structure and it will be better next time.
2. The last part, detailing the information you were sending, was improperly summarized. Don't worry about trying to include all the new vocabulary (like quote). Just keep it simple.
3. Just a few minor corrections and this email is ready to go! Good job.

Assignment #1: Information, please!

You are one of the founders of SuperImage, a photo software company. Send a brief message to your business partner, Sally Albright, who is going to attend a technology convention in Las Vegas. Make sure you use proper phrases beginning and ending the message.

State the purpose of your message: to check Sally's itinerary. You're not exactly sure when she will be getting back to the office. In addition, you want to make sure she is taking the right brochures. Also, you want to give her some information to check on her laptop computer before the conference.

Your attachments will include: a sales report for the last business quarter, a spreadsheet of clients she should try to meet, a forecast of future sales and the new specifications for minimal requirements for use of your software. (Don't worry - in this post, you don't have to actually attach any info - you just have to write about it in the message).

Good luck, Jonathon's business class!